Following government decree from Mayor of Moscow to prevent the spread of coronavirus, including ban of all public events larger than 50 people, The Bolshoi Theatre cancels all performances and concerts which should take place in the period 17 March – 10 April.


Ticket refund for cancelled performances:

– If the ticket was purchased with cash mode of payment at the Theatre Box Office, it can be reimbursed by 30 May 2020 by presenting tickets in person. It is recommended to do the refund procedure AFTER 10 April this year.

 – If the ticket was purchased with bank card at the Theatre Box Office, refund will be received within 30 working days after performance date. Personal presence for submitting ticket refund application form or sending corresponding e-mail IS NOT NEEDED!

 – If the e-ticket/ the ticket through certificate was purchased, funds will be automatically returned to the bank card within 30 working days after the performance date. Personal presence for submitting ticket refund application form or sending corresponding e-mail IS NOT NEEDED!


Tickets offices of Historic, New and Chamber Stages are closed from 20 March this year until further notice on the re-opening. Tickets office at administrative building of the theatre is closed from 28 March to 5 April.

Tickets for the Bolshoi Theatre performances are available online and can be purchased electronically through the theatre’s official website.


Ticket sale policies

  1. GENERAL TERMS & CONDITIONS
  2. TICKET SALE AT THE THEATRE BOX OFFICES
  3. ONLINE TICKET BOOKING VIA THEATRE WEBSITE
  4. TICKET SALE TO CITIZENS WHO POSSESS EXCEPTIONAL PURCHASE RIGHTS
  5. SPECIAL EVENT TICKET SALE
  6. TICKETS DUSTRIBUTION BY THE THIRD PARTIES
  7. TICKET REFUND  
  8. CONDITIONS OF ADMISSIONS                        
  9. TOUR TICKETS                        



  10. BOLSHOI THEATRE
    125009
    MOSCOW
    TEATRALNAYA sq., 1

    Bolshoi Theatre Box Offices  

    Bolshoi Theatre Management Building Box Office

    Open daily from 11.00 to 20.00

    Historic Stage Box Office

    Open daily from 11.00 to 20.00
    (lunch break 16.00-18.00).

    New Stage Box Office

    Open daily from 11.00 to 20.00
    (lunch break 14.00-15.00).

    Boris Pokrovsky Chamber Stage Box Office

    (Nikolskaya, 17/ 1)

    Open daily from 11.00 to 20.00
    (lunch break 14.00-15.00).

    Box Office in GUM

    First line, first floor.
    Open daily from 11.00 to 20.00.

    Online

    Tickets for performances may be purchased on the theatre’s website

    Information line:

    +7 (495) 455-5555
    Fax: +7 (495) 692-0050
    .